Privacy Policy
Last updated: 12 May 2026
Welcome to Simplicity Fireplaces ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
By using this website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, request a quote, submit a form, or communicate with us, we may collect:
- Name
- Email address
- Phone number
- Address or project location
- Any information you provide in messages or inquiries
Automatically Collected Information
When you visit the website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Referring website information
- Cookies and usage data
2. How We Use Your Information
We use your information to:
- Respond to inquiries and requests
- Provide quotes and customer support
- Improve our website and services
- Communicate with you about products or services
- Monitor website performance and security
- Comply with legal obligations
3. Cookies and Tracking Technologies
We use a small number of cookies to enable essential website functionality and, with your consent, to understand how visitors use the site.
When you first visit, we ask for your consent via a cookie banner. You can change your preferences at any time using the "Cookie preferences" link in the footer.
Strictly necessary cookies are always set; they store your cookie preferences and similar information needed for the site to function. These do not require consent.
Analytics cookies are only set if you give consent. We use Google Analytics 4 (provided by Google) to understand how visitors find and use the site, in aggregate. The data is processed by Google under their own privacy terms.
If you later revoke your analytics consent, the associated Google Analytics cookies will be cleared automatically.
You can also adjust your browser settings to refuse cookies, though some parts of the website may not function properly without them.
4. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third-party service providers who assist us in operating the website or providing services, including:
- Website hosting providers
- Analytics providers
- Customer communication tools
- Payment or invoicing providers (if applicable)
We may also disclose information if required by law or to protect our legal rights.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your information. However, no method of internet transmission or electronic storage is completely secure.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
7. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access to your data
- Correction of inaccurate information
- Deletion of your information
- Objection to certain processing activities
To exercise these rights, contact us using the information below.
8. Children's Privacy
This website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
Simplicity Fireplaces
simplicityfireplaces@gmail.com
[07976 240893]+447976240893